FAQS

We have tailored warranty plans for each of our products. Visit our Warranty Information page to learn more about your Jostens product.

You may experience delays as we have implemented social distancing guidelines and this may slow down processing. Many of our products are custom-made just for you. Delivery times can include manufacturing time plus delivery time. Read more about shipping and delivery.

We are working closely with your school to coordinate a delivery time that works for your school and complies with local social distancing guidelines. Your order status will be updated with the new delivery details as soon as they are finalized.

Jostens.com uses cookies to customize and improve your experience while using our site. We are committed to protecting your privacy and will not share your personal details without your consent.

If your ring needs repairing, please contact your Jostens sales representative or mail it directly to us. Visit our Warranty Information page for more details.

We'd love to send you the latest Jostens ring catalog and ring sizer so you can confidently order the ring that's right for you. Please fill out this form and we'll send you one directly.

Try removing abbreviations and instead search your school or group keywords, like "Jefferson" instead of "Jefferson High School." If you are still unable to locate your school or group, please contact your Jostens representative.

We have many easy ways to pay and process your payment. For more details see payment options.

Yes, we do! Is your lost class ring on the list? Visit our Jostens Found Class Rings Page to find out.

Your Grad Announcements and Accessories are custom products, therefore changes or cancellations are not accepted after your order has been submitted and the receipt has displayed on your screen. If any of your products arrive damaged or defective, please e-mail us or contact us by phone.

Please visit the Jostens Epic School Revamp landing page for full details and see Official Contest Rules. 

Directly access the Contest Submission Form.

Entries are accepted from 10/23/23 - 12/1/23.

No purchase necessary to enter or win.

Open to any high school within the United States of America, including D.C. Excludes U.S. territories.

Your school must have a physical building that is currently standing.

Your school must have at least 400 students enrolled, and at least 80% of them must be in-person learners.

The application must be submitted by school principal or superintendent, and it must include the principal’s signature.

You must submit a 2 minute video that clearly communicates why your school needs a revamp.  Submission video max file size is 1GB.

Three finalist schools will be selected. The winner and two runners-up will be determined after the Jostens team visits each finalist school and the contest judges evaluate each school with a predetermined rubric.

Winners will be announced in early 2024.

Questions? Call toll-free at 800-624-5534 or email Renaissance@jostens.com.