Professional Sports Championship Collections FAQ

If you do not find the information you're looking for, please call 1-800-839-7125 (Fans) or 1-800-392-3811 (Player, Friends & Family).

Metals

Solaris Elite™
Our patent-pending yellow blend metal is a combination of precious metals, including silver, and non-precious metals to create a beautiful, brilliant and durable solid metal.

ShadowCast®
A diamond-like carbon coating adds a rich-black finish to a white Lustrium ring.

Sterling Silver
Sterling silver is an alloy of silver containing 92.5 percent silver and 7.5 percent other metals, including copper.

White and Yellow Gold - Because of its durability and lasting value over time, gold is a wise investment. Gold has been the standard for jewelry for over 4000 years. Our gold options are available in 10K and 14K – the higher the karats, the higher the percentage of gold in your ring.

Metal Purities
14K: - 58.5% pure gold, 41.5% metal alloy.
10K: - 41.7% pure gold, 58.3% metal alloy.

Warranty

Lifetime Limited Warranty
Jostens offers its Lifetime Limited Warranty on rings, pendants, lapel pins and charm bracelets included in the Jostens Championship Collections. This warranty is one of the most trusted, all-inclusive warranties in the industry. Most adjustments to your jewelry are provided at no cost, including cleanings, polishing, inspections and sizing. Your Championship jewelry should last forever, and Jostens Warranty and Support Team are here for the lifetime of your jewelry to ensure that it does.

30-Day Satisfaction Guarantee
Jostens offers a 30-day money-back guarantee on non-jewelry items, as well as bead bracelets and beads. Examples include: paperweights, key chains, framed prints, pens, money clips, posters, bead bracelets and beads. If at any time within 30 days of receiving your item, if you are unsatisfied with your purchase, you may return it to Jostens for your money back.

PRODUCT PERSONALIZATION

Due to licensing requirements, athlete's names will not be accepted for a fan's personalization.

Shipping

Jostens Championship products will ship in an average of 6-8 weeks via UPS or USPS. We are unable to ship to P.O. Boxes or APOs.

Product Returns

Due to the custom nature of our products, no returns will be granted after production has begun on your product. From your order date, you have five (5) business days to contact Customer Service to cancel your order.

Products may vary in appearance from the product imagery online to in-person. All pieces are hand-made for you, and because of this, each product will be uniquely yours.

Call Center Hours

The Jostens Customer Service team is available to take your calls:
Fans: 1-800-839-7125. Monday-Friday from 8:00am to 5:00pm CST
Player, Friends & Family: 1-800-392-3811. Monday-Friday from 8:00am to 5:00pm CST.